At Kaviro, we are committed to providing the best shopping experience by offering top-quality products and exceptional customer service. We understand that questions about returns may arise, and we aim to make the process as straightforward as possible. However, it's important to note that returns are subject to specific guidelines, including eligibility criteria, item condition requirements, and submission timelines. Each case is reviewed individually to ensure compliance with our policies, which have been carefully designed to maintain fairness and efficiency for all customers. We kindly ask you to review the necessary conditions before initiating a return, as certain items may not qualify based on various factors, such as the type of product, its usage, and the timeframe in which the return request is made. Customers should also ensure that all relevant details are provided when submitting a request to avoid delays in processing. Additional information regarding returns, applicable conditions, and procedures can be found within our general terms and conditions. It's crucial to follow the outlined steps accurately to ensure a hassle-free experience. If you require further clarification or assistance, our customer service team is always ready to help with any concerns you may have. Detailed terms related to returns, including any applicable fees or restrictions, are available within the various informational resources provided on our website, such as our refund policy, which can be accessed through the appropriate section in the footer.